Position title
HEAD OF HOUSEKEEPING
Description

Responsible to the Infection Control Lead

PURPOSE OF POSITION

  1. To support the management team in all aspects of the home's management to ensure an environment that is welcoming, comfortable and safe.
  2. To supervise the cleaning and housekeeping team to ensure the highest standards of cleanliness of the home and maintenance of residents laundry.
  3. To engage residents and support them to clean their rooms and do their laundry to increase their life skills.
  4. To work with Care-Cos and keyworkers to identify residents who can support with other areas of housekeeping e.g. stock ordering,
  5. To undertake the role of Champion in the areas of Infection Control, mentoring staff and undertaking observations of the staff team to ensure policies and procedures are being followed.
  6. To undertake a monthly audit of the Home as agreed with the management Team in line with CQC’s KLOEs.
Responsibilities

PRINCIPAL RESPONSIBILITIES

  • To supervise and support housekeeping and cleaning staff, undertaking regular supervisions, to highlighting any training or development needs when needed.
  • To chair regular staff meetings for the housekeeping and cleaning team to keep them informed of updates, changes and needs of the service and to address any issues.
  • To liaise with the Care Coordinators and Team Leaders in supporting the cleaning staff.
  • To manage the laundry procedures daily and ensuring residents clothes are well maintained, ironed, clearly named and labelled.
  • To ensure that the resident’s bedrooms are clean and tidy on a daily basis, that their beds are made, their clothes are neatly stored and tidied away, they have enough clean bedding, toiletries and towels and their belongings are in order.
  • To undertake cleaning and laundry duties, engaging residents to support with the cleaning, maintaining their own room and clothes.
  • To build relationships with residents and support them in undertaking paid work by completing housekeeping duties around the home.
  • To ensure a regular supply of cleaning products across site at the start of every week, using a regular stock take. To place an order for supplies and check the stock against order forms as it arrives.
  • To report any malfunction of equipment or fittings that require maintenance or cannot be kept to standard through normal cleaning procedures.
  • To be responsible for checking that the washers/dryers are maintained in good working order and report faults to the Facilities Director.
  • To ensure the laundry room and storage areas are kept in a clean and hygienic condition and ensure the levels of washing powders and conditioners in the laundry rooms are maintained.
  • To organise and undertake deep cleaning duties when required.
  • To implement and maintain cleaning schedule for the whole home and ensure that they are adhered to.
  • To undertake a monthly audit of the Home as agreed.
  • To ensure the Company’s Health and Safety policy is carried out at all times and COSHH guidelines are adhered to.
  • To be aware of & fully understand the homes policies & procedures, to support the management team to cascade updated policies to the staff team.
  • Obtain feedback from residents and staff regarding cleaning and laundry quality to ensure that we are meeting the needs of the home and our residents at all times.
  • To take responsibility for designated areas of work as requested by Line Manager.
  • To be a professional role model to all staff.
  • To perform other such reasonable duties as may be required.
Job Location
Ticehurst Road, Burwash Common, East Sussex, TN19 7JR
Base Salary
£11.55 Per hour
Date posted
25/09/2023
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